Reviews
State Farm® Agent John Harvell
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
beverly chapman
October 19, 2026
"I have no problems ever with this agency. Quick to respond and resolve issues if any. Been with them for 3 yrs now. I highly recommend."
"Thanks so much for the amazing review, beverly! We really appreciate your support here in Houlton. Just reach out anytime if you need us - we’re here for you. "
Christine Backhaus_Dobson
October 19, 2026
"I have been with State Farm since the 1980s in different States. This led me to seek out State Farm in Houlton, ME. I have my home, multiple cars and a motorcycle insured with John Harvell at State Farm in Houlton. I have always been extremely happy with State Farm, their pricing and level of personal customer care. And I can honestly say, it still holds true. Amanda at the Houlton office has been very helpful in explaining all my options. She is fast and courteous. And so far, the one time I needed assistance, she responded immediately. In fact, she pointed out to me what was available to me in that situation.
Thank you and keep up the great work!"
Heidi B
October 9, 2026
"Excellent service!"
"Thanks so much for the amazing review, Heidi! We really appreciate your support here in Houlton. Just reach out anytime if you need us - we’re here for you. "
Maria Weir
October 1, 2026
"Thank you, Amanda for answering my call right away and guiding me all the way through our needs regarding our home insurance and going the extra mile by providing also info about all of our options to make this journey the easiest and fastest way!!!:)"
"Maria, thank you for the amazing review! Our Houlton insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - John Harvell, your State Farm Agent "
Michael Soares
October 1, 2026
"Amanda was very friendly and accommodating. Attentive to our needs and provided excellent service. Would highly recommend."
"Hi Michael,
Thank you for your kind words! If ever we can be of service to you, please don’t hesitate to reach out. Your appreciation is why we do what we do every day!"
Lawrence Hardy
October 1, 2026
"This team is fantastic. Whenever I need assistance, they’re always there to help. They ensure that I get the best possible deal, and I’m not planning on using anyone else."
"Hi Lawrence,
Thank you again for coming to see us for all your insurance needs! We love working with those who understand the hard work it takes to make every moment enjoyable for a customer! Have a great day sir!"
Luetta Goodall
September 15, 2026
"I use State Farm for my company and personal vehicles, and for my home insurance. 5 Stars plus a bonus...they answer emails and phone calls!!!!! I'm so fortunate to have this awesome company and Amanda Brewer in Houlton is the BEST"
"Hello Luetta,
Amanda is pretty awesome that’s for sure! Her, Haley, and Jenn do such a wonderful job day in day out. It’s words like yours that they take to heart and keep this office rolling! Thank you again for your trust and confidence in our team!"
Brandy
September 15, 2026
"Always the absolute best to work with!"
"Hey Brandy,
Thank you for taking the time to let us know that our good work doesn’t go unnoticed! We appreciate you!
John"
Pam Gove
September 15, 2026
"Fantastic Customer Service!"
"Hi Pam,
Thank you for your trust and confidence in us! Don’t be shy and stop and say hi whenever you’re in town!
John"
Karen Daigle
September 11, 2026
"Response to emails were quick and efficient"
"Hey Karen,
Thank you for your kind words. In the fast moving world of electronics being able to quickly send an answer via email or text is often simpler and easier than a phone call!
Thank you again!
"
Saltydog 1122
September 8, 2026
"Jake personally returned my special bike. My special ride had been disenfranchised and illegally misappropriated."
Heather Austin
September 3, 2026
"Great customer service!"
Nancy Murray
September 2, 2026
"Moved to Maine in 2022. Have had all insurance with State Farm here (John Harvell's) and they give the best customer service anyone could expect, and more!"
GJ R
August 26, 2026
"Excellent service from Amanda and the State Farm team"
Gordon & Donna Keen
August 25, 2026
"Amanda was prompt and efficient! She is easy to reach and pleasant to talk to"
MGC
August 20, 2026
"The most helpful people!! Handle our twice annually moves great highly recommended"
Matthew Oliver
August 18, 2026
"Great prices on all of their policies and excellent customer service. Haley always gets things done very quickly and responds promptly to any question that I might have."
Christine
August 16, 2026
"I have been with State Farm for decades with cover for a variety of insurance cases and consistently, without exception I have had excellent service, especially by Amanda who has always gone out of her way to assist. If any issues have occurred, then State Farm will always have a solution. I highly recommend State Farm to anyone considering insurance cover - you will not be disappointed."
Michelle Sprague
August 11, 2026
"Amanda was very responsive and knowledgeable. She helped us with all of our insurance needs."
Craig Hartsgrove
August 3, 2026
"Amanda was extremely responsive and helpful in making policy changes and additions."
Kerry Crandall
July 31, 2026
"Haley processed my request for a binder within 10 minutes of my phone call and was very polite and pleasant. Very impressed with the service!"
Jen Savoy
July 29, 2026
"my service was very friendly n fast.. Go to Amanda as the insurance employee she is doing great information she installment questions and you can ask for better person"
JL Shaw
July 29, 2026
"John came to my properties and Amanda responded quickly from his office nicely answering any questions and made me feel like they would love to have my business and appreciated the opportunity to quote my business. They actually saved me money, and I was pleased to give them my business."
Roger Larson
July 27, 2026
"Great Experience today with State Farm. I called to add my daughter to my policy. Quick and easy."
Craig Libby
July 24, 2026
"Jennifer went above and beyond to meet my insurance needs. She went the extra mile and both her knowledge of insurance and heart for the customer showed."